Understandably we have to respect our surroundings and other guests so there are a few simple site rules we all must adhere to so everyone has the best experience possible. Below you'll find our campsite rules and some essential booking information that's important to read before you come and stay with us.

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Admission

Admission is only permitted after registering at reception.

At least one of the party members must be aged 18 or over.

Under 18s must be accompanied by their parents or legal guardians.

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Arrivals and departures

Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

No refunds/discounts for inclement weather, late arrivals or early departures.

Units will be allocated on arrival.

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Changes to your holiday

Bookings cannot be amended within 7 day(s) of arrival.

Modifications are subject to a £10.00 fee.

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Dogs

Dogs must be kept on leads and supervised at all times.

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General

Bookings are nominative and non-transferable.

Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Quiet hours must be respected between 10 p.m. and 8 a.m..

Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

The site is not liable for any refund in the event of force majeure.

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Reception

If reception is closed on arrival: please contact the number provided on your booking confirmation.

Reception is unmanned after 6 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

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Safety

Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Firearms are not permitted.

Guests are advised to bring a good quality torch with them as parts of the site are unlit.

Open fires are prohibited.

Please do not touch or feed the animals.

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Vehicles

No vehicle movement between 10 p.m. and 7 a.m..

Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

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Visitors

Visitors’ cars are not permitted on site.

Visitors must leave the premises by 8 p.m..

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